Business Analyst CV example (UK)
BA CVs sink when they describe activities ("gathered requirements, produced documentation") instead of outcomes. The fix: attach every analysis activity to the decision it enabled or the delivery it unblocked. Example below.
Example CV
Professional Summary
Business Analyst (6 years) across financial services and the public sector. Led requirements for a payments-platform replacement (£3m programme), cut a 9-week onboarding process to 11 days through process redesign, and bridge comfortably between architects and operations teams. BCS Diploma; strong SQL and Jira/Confluence practice.
Experience
- Lead BA on a £3m payments-platform replacement: 240+ requirements elicited via 30+ stakeholder workshops, full traceability to UAT.
- Redesigned client-onboarding journey: process mapping and gap analysis cut onboarding from 9 weeks to 11 days and removed 4 manual handoffs.
- Produce user stories and acceptance criteria for 2 scrum teams; refinement sessions credited with cutting story rework ~35%.
- Self-serve SQL analysis on operational data to size problems before solutioning — twice killed proposed builds the data didn't justify.
- Requirements and process mapping for 3 citizen-facing digital services (GOV.UK service standard); all passed service assessments first time.
- Ran discovery interviews with 60+ residents and staff; findings reshaped the housing-repairs service scope, saving an estimated £200k of unneeded build.
Skills & Systems
Requirements elicitation & traceability · Process mapping (BPMN) · User stories & acceptance criteria · Stakeholder workshops · Gap analysis · UAT planning · Data analysis (SQL, Excel) · Agile & Waterfall · Jira / Confluence / Visio · GOV.UK service standard
Qualifications
BCS International Diploma in Business Analysis · BSc Economics
Why this CV works
- Every artefact has a consequence: requirements → traceability to UAT; process map → 9 weeks to 11 days; refinement → 35% less rework.
- The "killed two builds" bullet is the strongest line on the page — stopping unjustified work is the BA value proposition stated as evidence.
- Sector breadth is explicit (FS + public sector, GOV.UK standard) — both are keyword-screened markets in their own right.
- SQL is demonstrated in context, not just listed — the practical-BA signal that separates candidates at interview.
Keywords ATS systems and recruiters search for
Frequently asked questions
Do I need the BCS Diploma to get BA roles?
No, but it's the most-recognised UK BA credential and a common screening filter at larger employers — worth having or stating progress toward.
How technical should a BA CV be?
Match the advert: data-leaning roles want SQL and modelling evidence; change-leaning roles want workshops, process and stakeholder evidence. Most BAs should show some of both.
How do I move from operations or testing into a BA role?
Reframe existing evidence — process improvements you proposed, requirements you clarified, UAT you ran — and use the BA vocabulary for it honestly. Many of the best BAs came up that road.
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